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TERMS AND CONDITIONS BY CHECKING YES, YOU AGREE TO THE QUEENIE CO TERMS AND AGREEMENTS Retail Partner Requirements QUEENIE CO Customer Terms and Conditions As a business or person(s) Who choose to work with QUEENIE you agree to honor and price as our suggested retail prices. Selling or reselling QUEENIE products to anyone other than the end user is prohibited. QUEENIE prohibits retailers from knowingly diverting its products to all non-authorized resellers. IF a retailer is found to be diverting products, the retail partner will lose the right to purchase orders in the future from QUEENIE and could face financial penalty, and be liable for legal fees incurred in result to necessary investigation, also all costs in relation to the products being removed from unauthorized sale. This includes shipping back to QUEENIE , destruction costs, etc. Retailers of QUEENIE are not allowed to market, sell, or make products available directly or indirectly on Amazon.com, Walmart.com, or Ebay. If products sold to a retail partner are found to be available in these sites, the partner relinquishes the right to purchase in the future. Retailers agree to adhere to QUEENIE ‘s brand standards and are in no way to manipulate them. QUEENIE Must pre-approve all e-commerce images and copy for retail websites. Damages and Short Shipments If an order is damaged during shipment or is delivered with missing items, please take a photograph of the shipment/shipping box as you have received it. Please email your photos to queeniebalm@gmail.com including the order number. All damages must be reported within 7 days of receiving the order. Returns All returns must be authorized by QUEENIE. Unauthorized returns will be rejected and not be credited. QUEENIE 2635 MAPLETON AVE #3 BOULDER, CO 80304 queeniebalm@gmail.com Care Instructions Balms should be stored in a shaded area that does not go above 73F. If product is damaged or destroyed because care instructions were not followed QUEENIE CO will not be held liable. Order Requirements and Payment Terms QUEENIE requires pre-payment for all orders. Upon receipt of payment, orders will be processed promptly. Whole sale orders have a minimum of a $350 cart when checking out NOT including shipping and handling. Handling Fees Orders may be subject to additional handling fees. Wholesale orders will be charged a $20 shipping & handling fee. Any requests for changes to orders after they have been processed will incur an addition $20 handling fee. Shipping FeesShipping fees are the responsibility of the purchaser. If you are local to Boulder, CO and would like to arrange a pick up please choose option during check out and email me to arrange a time for pick up.

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